The Ulaanbaatar Health Department organized the “UB Healthcare Week 2022” exhibition from November 16 to 18 to share innovative ideas and solutions important for digital transition in public healthcare services. In this regard, to solve the pressing issues in the health sector with technology and expand digitalization, 10 digital services and technologies and innovations in the health sector were presented to the public.
Tracking ambulance location
Deputy Head in charge of Treatment of the Ambulance Center of Ulaanbaatar B.Aybolat:
A system has been developed to send the location and route of the incoming ambulance to the caller’s phone. In the past, the caller had no way of knowing where the ambulance was and had to repeatedly call the emergency number, which increased the load at the emergency center. With the introduction of this new system, the load will decrease. The system will be further developed into an application in 2023, providing information on where ambulances are going, as well as advice on measures to be taken. Currently, 70 of the 88 ambulance cars are equipped with GPS. The remaining vehicles will be equipped in the near future. The program was developed in cooperation with ICT Group within the framework of social responsibility.
Digital pregnancy monitoring program
Obstetrician-gynecologist of Khan-Uul District Medical Center D.Mendbayar:
The pregnancy monitoring and registration system are being implemented by the Khan-Uul District Health Center, which is improving the coordination between the family health center and the obstetrician. By using the system, prenatal care will be improved, accessibility will be increased and a unified database will be created. This will reduce issues such as stillbirths, uncontrolled births and maternal mortality.
Self-service kiosk for booking hospital appointments and getting test results
Head of Information Technology Department of the Khan-Uul District Health Center A.Amartuvshin:
The Khan-Uul District Health Center is implementing this project in cooperation with E-Clinic LLC. It is possible to promptly print medical records, book appointments and obtain test results from the kiosk machine. Digitization of these services not only saves time but also prevents corruption and bureaucracy. This system is directly connected to the E-Mongolia system and the internal management system of the hospital. Currently, services for booking hospital appointments and getting test results from the kiosk machine have been activated and it was put into use half a year ago. Citizens are making about 1,000 appointments a day with this self-service kiosk.
Family health center /FHC/ appointment system
Executive director of Digital And Med LLC B.Erdenebadrakh:
Our company is introducing FHC’s appointment booking system. Citizens can book an appointment using the application or the kiosk machine. The kiosk machine has the advantage of displaying healthcare organization introductions and various advertisements on the smart screen. The system for booking appointments through the “Smart UB” application, which is implemented in the framework of the Digital City Project in cooperation with the Ulaanbaatar Mayor’s Office is ready to be introduced. Currently, the kiosk machine is being used by FHC in 16th khoroo of Bayanzurkh District.
Telemedicine technology for remote monitoring
Employee of the Telemedicine Center of the Khan-Uul District General Hospital O.Unumunkh:
Telemedicine is the use of communication technology that may include a broad range of visual and audio platforms to allow the delivery of medical care remotely from the healthcare provider.
Furthermore, equipment used for vital signs will be delivered to the patient’s home with the patient’s consent. Additional portable devices can be delivered based on the patient’s diagnosis. Specialist doctors will contact patients online one to five times for 10 days. During the COVID-19 spread, this system was introduced in Khan-Uul District. The doctor communicates with the patient from a distance and checks his or her condition three times a day, on average five to six times a week. Around 90 percent of the people who received this service were satisfied with it.
Monitoring system for malnutrition in children and treatment
Pediatrician of Bayanzurkh District Medical Center J.Oyunzul:
Malnutrition and weight loss of children aged under five are monitored by FHCs. Initially, malnutrition was monitored using paper forms. This monitoring is now digitalized. This digitization of manual operations has made work easier and created a database. This digital system is only for children with acute malnutrition.
Digital special licensing system
Specialist in charge of licensing at the Ulaanbaatar Health Department T.Jargal:
The Ulaanbaatar Health Department issues licenses in the fields of pharmacy, medical and disinfection services. Starting April 1, 2022, special license applications have been accepted digitally, 24 hours a day. This created the advantage of saving time and reducing the use of paper. Since the digitalization, 420 requests have been submitted digitally.
